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Privacy Policy

PRIVACY POLICY 

 

 

Last Updated: [12.12.2025]

 

 

1. Introduction

 

 

This Privacy Policy explains how the Company (“we,” “us,” or “our”) collects, uses, stores, and protects personal information from clients who use our pest control services or interact with our website, forms, or communication channels.

By using our services, you consent to the practices described in this policy.

 

 

 

 

2. Information We Collect

 

 

 

2.1 Personal Information

 

 

We may collect the following personal details:

 

  • Name

  • Address / service location

  • Email address

  • Phone number

  • Billing information

 

 

 

2.2 Service-Related Information

 

 

  • Details of pest issues

  • Property layout or access details

  • Service history and treatment notes

  • Photographs taken for inspection or reporting (if applicable)

 

 

 

2.3 Website & Digital Data

 (if applicable)

 

 

  • IP address

  • Browser type

  • Pages visited on our website

  • Form submissions

  • Cookies and tracking data

 

 

 

 

 

3. How We Use Your Information

 

 

We use collected information to:

 

  • Provide pest control inspections, treatments, and follow-up services

  • Contact you regarding appointments, updates, or service reminders

  • Process payments and send invoices

  • Improve our services and customer experience

  • Maintain safety, regulatory compliance, and accurate records

  • Respond to inquiries and customer support requests

 

 

We do not sell personal information to third parties.

 

 

 

 

4. Sharing Your Information

 

 

We may share your information only when necessary:

 

  • With technicians to perform treatments

  • With third-party payment processors

  • With insurance or legal authorities if required

  • When required by law or regulatory agencies

  • With trusted service providers (e.g., software, scheduling, or billing systems)

 

 

All third parties must keep your information confidential.

 

 

 

 

5. Data Storage & Security

 

 

We store personal information securely using physical, digital, and administrative safeguards.

We take reasonable steps to protect your data from:

 

  • Loss

  • Misuse

  • Unauthorized access

  • Alteration or disclosure

 

 

However, no system is 100% secure, and we cannot guarantee absolute security.

 

 

 

 

6. Data Retention

 

 

We retain personal information only as long as necessary to:

 

  • Provide pest control services

  • Maintain records for legal, regulatory, or insurance purposes

  • Resolve disputes and enforce agreements

 

 

Once no longer required, data is securely deleted or anonymized.

 

 

 

 

7. Your Rights

 

 

Depending on your region or applicable law, you may have the right to:

 

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (where legally allowed)

  • Withdraw consent for marketing communications

  • Request a copy of your information

 

 

To exercise these rights, contact us using the details below.

 

 

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8. Cookies & Website Tracking

 (If applicable)

 

 

Our website may use cookies to improve user experience.

Cookies may track:

 

  • Pages visited

  • Form usage

  • Preferences
    You can disable cookies in your browser settings, but some website functions may not work properly.

 

 

 

 

 

9. Children’s Privacy

 

 

We do not knowingly collect personal information from children under 16.

If such information is discovered, it will be deleted promptly.

 

 

 

 

10. Updates to This Policy

 

 

We may update this Privacy Policy periodically.

Changes take effect immediately once posted on our website or provided to clients.

We encourage you to review it regularly.

 

 

 

 

11. Contact Information

 

 

For questions about this Privacy Policy or to request access or changes to your data, please contact:

 

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